Running a bowling alley business is like many other types of businesses, with regards to making it successful. If you give people what they want, they will want to do business with you, time and time again. It isn’t just about the bowling alley design or how modern the equipment is; it’s also about the environment and the ambiance that make people want to be there. There are a number of ways that you can improve your customers’ experiences, and to attract more business, including:

• Give your bowling alley a facelift. Even if you don’t have enough money in the budget for a remodeling job, fresh paint and a thorough cleaning can greatly enhance the appearance. If the equipment is in poor shape, you can purchase updated equipment that is used and still improve the quality of bowling you offer, without spending the money on new equipment.
• Put more focus on customer service. Hire a staff of people who genuinely enjoy bowling and working with the people you cater to. Pay attention to the interactions between staff members and customers, and encourage customers to share their opinions with comment cards.
• Developing a marketing plan. Use a multi-media approach that includes newspaper ads, flyers, and social media. Emphasize special bowling times, league play, or any other features that will make your business more appealing to a wider audience.
• Give discounts to certain groups at specific times, such as seniors or young bowlers.
• Add catering services to accommodate groups celebrating a variety of events. Create packages that make it more appealing to bowl for birthdays, business events, and all types of social events.

Think of ways that you can improve the atmosphere in your bowling alley business by appealing to your target audiences and reminding the people in your community of what you have to offer. To learn more about updating your bowling alley design, or purchasing new or used equipment to upgrade your business, call Murrey Bowling at 310-532-6091.